Client Inquiry: Hi, how much are your newborn sessions?
Photographer: Sessions are (x amount) and this includes the session and 25 digital images.
Client: Perfect! I’d love to book you!
Photographer: Yay! Sending you an invoice now!
….The session happens….the online gallery is uploaded…and the files are downloaded.
Client: Thanks so much, I love them all! *downloads files and uploads them to Facebook.
Photographer: You’re welcome, so glad you love them!
The end. Errrr! Sorry but that just isn’t my kinda process! To me, that is just so very impersonal and for someone who is working very closely with your newborn you deserve SO MUCH MORE interaction!
Smartphones…when everything you need to do is literally at your fingertips.
Social media (communication), paying bills, scheduling appointments, booking vacations, ordering furniture, accessing your home security system, following your GPS, watching a movie, following a tutorial, reading a book, ordering groceries, the list goes on and on and on.
The last thing I want for my business is for it to be like anything else that my client experiences in their day to day lives.
I don’t just want that online communication…so I schedule in person consultations. Hardly any of my bookings take place without meeting beforehand first.
I don’t want for clients to see their newborn images on a computer screen, i phone or i pad, so I provide printed proofs for them to come in to see and hold.
I want to see their reactions to the photos.
I want to be present when they look at them with happy hearts and watery eyes.
I want to be a part of the decision making process of choosing what they want.
I don’t want to just send over an online link leaving them to sit wondering what in the world they are even going to do with their photos.
This time should be fully taken in and you mama should be given the chance to be pampered a little.
My goal for mamas is to provide them with artwork that they can actually enjoy. High quality work that truly and best shows their baby off. High resolution digital files are not included, however, the option is there to purchase them.
Some of the reasons why I hear of moms wanting the digitals:
“I may want to print some off later.”
“I want to have them just to have access to them when I want.”
“Grandparents will want some.”
I can make my own prints, eventually.
When I hear these reasons, along with a few others, I try and remind them that because they are spending money on a session their images SHOULDN’T be postponed in displaying. What is the point of spending money on the session, and taking the time to schedule and attend the session, if you aren’t going to do anything with the photos??
Upon request, matching, watermarked, web size images (of the prints that are purchased) can be accessed. So if mom’s want them digitally to share on FB they can however additional prints cannot be made from these files.
Grandparents are always welcome to come to the viewing appointment! If they don’t live here in town ask them ahead of time what they’d like to order.
While there are plenty of photographers who do offer online galleries and digital files I just personally prefer not to be one of them.
We are all different, we all have a different way of running a business and there is nothing wrong with that.
Life today is constantly GO, GO, GO. Catch that green light, speed down the road, respond back to that text quickly as possible. Why should this sweet time be rushed as well? Wouldn’t you love for something in your life to be out of the ordinary and admired just a little bit more?